PRIVACY POLICY
(Last update: 09.09.2024)
B-World, registered under the laws of the Slovak Republic, registration number 55 335 004, address: Karpatské námestie 7770/10A (hereinafter also referred to as “we”) strives to protect and respect the privacy of our users (hereinafter referred to as “you”, “user”) thereby creating and providing the most comfortable conditions for receiving our services and using commercial analytical tool, which is available at the address: https://b-world.trade (hereinafter also referred to as the “Service”). Your trust is one of our most important assets.
This privacy policy (hereinafter referred to as the “Privacy Policy”) explains how we collect, use and disclose personal data and what measures we take to protect it.
By using the Service or any other related product, you agree to be bound by this Policy. Please read this Policy carefully each time before using the Service and before providing us with any information. If you do not agree to the terms of this Policy, do not access the Service or any other aspect of our business.
We control how we collect personal data and determine the purposes for which we use it. We are a data controller for the purposes of the General Data Protection Regulation 2016/679, approved by the European Parliament and the Council on April 27, 2016 (hereinafter also referred to as “GDPR”) and other European data protection legislation.
1. LEGAL BASIS
We process your personal data based on the following legal grounds:
- Execution of the agreement – Obligation to fulfill the terms of the agreement we are about to conclude
or have already concluded with you – Article 6(1)(b) GDPR - Legal obligations – Compliance with legal obligations imposed on us – Article 6(1)(c)
GDPR - Legitimate interests – Necessity for purposes arising from our legitimate interests – Article 6(1)(f) GDPR. Legitimate interest means our interest in running and managing the Service so that we can provide you with the best possible service and the best and most secure experience. Before processing your personal data for our legitimate interests, we consider and balance any potential impact (both positive and negative) on you and your rights. We do not use your personal data for activities where the impact on you
outweighs our interests (except where we have your consent or where it is otherwise required or permitted by law); - Consent – You have consented to the processing of your personal data – Article
6(1)(a) GDPR
2. PERSONAL DATA WE COLLECT
Personal data is any information that can identify you as an individual. We may collect and process the following categories of data:
- Personal and contact data – Name, surname, date of birth, email, phone number, user-ID in Telegram, authentication data, profile data from third party exchanges
- Payment data – Bank account, payment card details, payment method details, digital wallet details
- Transaction data – API key and secret, transaction data, order types, unique identifiers
- Account details – Username, account number, password
- Technical data – IP address, location data (up to city level)
- Communication data– Chat ID, content of your messages in support chats, emails,registration forms
We may also process aggregated data that does not reveal your identity for market analysis and to improve our services. Aggregated data may be derived from your personal data, but is not considered personal data under applicable law because the data does not directly or indirectly reveal your identity. For example, we may process your usage data to calculate the percentage of users who have access to a particular feature of the Service. However, if we combine or link aggregate data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data that will be used in accordance with this Policy.
3. PURPOSES OF USING PERSONAL DATA
We process your personal data only for the purpose of providing you with access to the Service and for the fulfillment of legal obligations arising from the provision of services to you and our legitimate interests (clause 6 GDPR).
We will use your personal data for the following purposes:
• to conduct pre-contractual negotiations and communications, as well as to conclude the Terms of Use, including creating a user account;
• to fulfill the terms of the agreement and manage the contractual relationship, including, but not limited to, providing access to the Service, monitoring compliance with the Terms of Use, providing you with support and communication with you, managing and verifying transactions, charging and collecting payments and commissions owed to us, resolving disputes and execution of agreements concluded between us, etc.;
• to manage our relationship with you, including sending you notices through the channel you choose (eg, email, account, Telegram messenger, other means of electronic communication you choose) including, but not limited to, on changes to the Service, the Terms of Use or this Privacy Policy, to request feedback or take a survey, etc.;
• to constantly update our data about how users use the Service;
• to collect market data to study user behavior, including their preferences, interests, to define our marketing campaigns and to develop our business;
• to administer, update, maintain, protect and improve the Service (including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting), including for the purpose of ensuring network security and fraud prevention;
• to store information containing personal data in backup systems;
• to disclose data to our service providers, agents, subcontractors and other related entities, our group companies and affiliates;
• for internal business purposes, including but not limited to helping us improve the content and functionality of the Service; to better understand our users; to protect you from illegal activities; to provide service to you; for market research purposes; for strategic development, etc.;
• for our marketing and advertising purposes, including, but not limited to, sending relevant promotional messages via email, SMS marketing, media program, etc.;
• disclosure of data to state bodies, controlling and law enforcement bodies;
• disclosure of data to our legal advisors and the establishment, exercise or defense of legal claims in a judicial, administrative or extrajudicial manner regarding our rights, the rights of our users or employees;
• organizing the sale or merger of our company and providing information for legal or other audits and data exchange; disclosure of data to legal successors and/or potential acquirers of the company;
• for any other purpose for which you provide your consent.
We may process your personal data for other purposes, provided that we disclose the purposes and uses to you at the appropriate time and that you consent to the proposed use of the personal data, there are other legal grounds for the new processing purposes, or the new purpose is compatible with the original purpose, mentioned above.
4. PERSONAL DATA COLLECTION METHODS
We use various methods to collect personal data about our users, including through:
• Direct interaction with you. You personally provide us with your personal data when you interact with us, namely: when you create an account on the Service; submit a request to receive marketing information; participate in promotions and surveys; provide feedback or contact us, etc.;
• Third parties. We may receive your personal data from third parties (from a payment service provider in connection with the fact that you enter into a service agreement and pay for a Subscription; analytics providers, advertising networks, search information providers and technical providers, etc.);
• Open sources. For example, receiving information from fraud and crime prevention authorities; publicly available information on the Internet; public blockchain.
We collect only those personal data (including, but not limited to, first and last name, login and access password, e-mail address, contact phone number, date of birth, gender, etc.) that are knowingly and voluntarily
provided by you as a personal data subject for the purpose of using the Service, which in accordance with the law is the consent of a personal data subject to the processing of personal data in accordance with the purpose and goals of their processing formulated in this Policy.
5. DISCLOSURE OF PERSONAL DATA
We maintain the confidentiality of personal data, except when you have independently provided the relevant information for general access to an unlimited number of people.
We do not sell, exchange, or transfer your personal data to any other company for any reason without your consent, except as specified in this Policy, including for the purpose of providing services and improving the Service.
We reserve the right at any time to disclose any personal data we have collected when this is:
• permitted or required by law;
• for the purpose of protecting, preventing, investigating actual or potential fraud, security issues, technical problems, unauthorized transactions or other violations;
• carried out in order to ensure compliance with the applicable Terms of Use or other agreements;
• carried out to protect our rights or for our safety, safety of our users or the public, as required or permitted by law;
• you have given your consent to this.
We share your personal data with our third-party service providers, agents, subcontractors and other related entities, our group companies and affiliates in order to ensure functioning of the Service. These companies include, but are not limited to, payment service providers – who help us accept payments by processing them; marketing and advertising service providers (partners) – who allow us to customize the advertising content you may receive, deliver relevant advertising and promotional messages, including email campaigns, etc.
6. SECURITY
We take reasonable technical and organizational security measures to protect your personal data from accidental or unlawful destruction, loss or alteration, unauthorized disclosure, misuse or other processing in violation of applicable law. These measures depend on the privacy of the personal data we process and the current state of technology.
However, please be aware that none of the security measures can be 100% effective and we cannot guarantee the security of your data, including against unauthorized actions, access, hacking or data leakage by third parties.
We also recommend that you take steps to ensure the security of your personal data, including securing your account. In particular, we recommend that you enable two-factor authentication for your account and keep your password, key, and API secret confidential and stored in a safe place. In addition, we advise you to take care of the security of your device and avoid using public unencrypted hotspots.
7. PERSONAL DATA RETENTION
We will retain your personal data only as long as necessary for the purposes for which it was collected or as long as required by law. This period may continue after your relationship with us ends, but only for as long as is reasonably necessary for us to pursue our legitimate business interests, carry out audits, comply with (and demonstrate compliance with) legal obligations (such as for tax purposes), resolve disputes and enforce our agreements.
To determine the appropriate retention period for personal data, we consider the scope, nature and confidentiality of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and relevant legal requirements.
When we no longer need your personal data, we will destroy, delete or anonymize it.
8. CROSS-BORDER DATA TRANSFER
We may transfer your personal data to other countries, including countries outside the European Economic Area, subject to data protection laws. The transfer of personal data to countries other than your country of residence is often necessary to ensure the functioning of the Service. The Company guarantees adequate protection to fulfill the requirements of the cross-border transfer of personal data in accordance with the applicable legislation on the protection of personal data.
9. SAFETY OF MINORS
We do not allow minors (persons under the age of 18 or the other age of majority established by law in the applicable jurisdiction, if that age is greater than 18) to use the Service and register an account, and therefore we do not knowingly process the personal data of minors. If we discover that a minor has registered an account, we will take appropriate steps to immediately delete the account and personal data from our database.
If you believe that a minor has registered an account or is using the Service in any way, please contact us at b.world.help@gmail.com.
10. THE EU USER RIGHTS
You may contact us at any time to exercise any of your rights under applicable data protection law, including:
• The right of access, pursuant to Article 15 of the GDPR.
You have the right to ask us whether we are processing your personal data and, if so, to obtain access to such data in the form of a copy. When providing the right of access, we will also provide you with additional information, such as the categories of personal data, the purpose of their processing, as well as any other information necessary for you to exercise such right of access.
To be able to process your written request, we must thoroughly verify your identity, so we reserve the right to request additional information to confirm your identity depending on the criticality of the requested data. In particular, this serves to protect user data from unauthorized access by third parties.
• The right to rectification, pursuant to Article 16 of the GDPR.
You have the right to have the data corrected if it is inaccurate or incomplete. We will correct any incomplete or inaccurate data we hold about you at your request, although we may need to verify the accuracy of new data you provide to us.
In addition, you can view, correct and delete your data at any time in the “Account” section.
• The right to erasure (“right to be forgotten”), pursuant to Article 17 of the GDPR.
This enables you to ask us, and where possible, other controllers to whom your personal data has been provided by us, to delete such data, unless there are compelling reasons for us to continue to process it. The deletion of personal data can only take place in certain cases provided for by law, listed in Article 17 of the General Data Protection Regulation (GDPR). This excludes situations when personal data are no longer needed by us in view of the primary purpose of their processing. Due to the way we provide certain services, it may take some time for backups to be removed.
• The right to restriction of processing, pursuant to Article 18 of the GDPR.
This enables you to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to establish the accuracy of the data; (b) if our processing of the data is unlawful, but you do not want us to delete it; (c) if you require us to retain the data, even if we no longer need it, because you need it to establish, exercise or defend in legal claims; or (d) you have objected to us using your data, but we need to check whether we have an overriding legal basis for using it.
• The right to data portability pursuant to Article 20 of the GDPR.
This means that you can request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format as far as is technically feasible. Please note that this right only applies to automated information for which you have first given us consent to use or where we used the information to perform a contract with you.
• The right to object, pursuant to Article 21 of the GDPR.
This means that you can request that we no longer process your personal data. In this case, we will no longer process your personal data unless we prove that there are compelling legitimate grounds for such processing that outweigh your interests, rights and freedoms or for the formation, implementation and protection of legal claims.
You also have the right to object to the use of your personal data for direct marketing purposes where your personal data is processed for this purpose, including profiling to the extent that it is related to direct marketing. You can withdraw your consent to the processing of personal data at any time according to special instructions. For example, you have the right to withdraw consent by clicking on the “unsubscribe” link in the email. You can also contact us with a corresponding request by sending a message to the e-mail address: b.world.help@gmail.com.
We try to respond to all legitimate requests within 1 month. Sometimes we may need more time if your request is particularly complex or if you have made multiple requests. In this case, we will notify you of the expected deadline and keep you informed.
We reserve the right not to process requests that are excessive in nature or that are received without appropriate proof of identity. For example, deny access if it is necessary to protect the rights and freedoms of others, or deny the deletion of personal data if the processing of this data is necessary to fulfill obligations.
If you are not satisfied with our response to your personal data request, or if you believe that we are processing your personal data unlawfully, you can submit a complaint to the Office for the Protection of Personal Data of the Slovak Republic (in Slovak: Úrad na ochranu prósznej datajn Slovenskej republiky), postal address: Slovak Republic, Hraničná 12, 820 07 Bratislava 27, e-mail: statny.dozor@pdp.gov.sk, website: https://dataprotection.gov.sk/uoou/sk.
11. OTHER JURISDICTIONS
You may also have certain additional rights in relation to the information we hold about you under other data protection and privacy laws. For more information, please contact us at: b.world.help@gmail.com regarding your specific situation.
12. CHANGES TO POLICY
We may change this Policy unilaterally, without prior notice. We will notify you of any changes by posting a new version of the Policy and updating the “Last Update” date at the top of this document. In addition, we may (but will not be obligated to) provide additional notice of changes by sending a notice to the account, to email. By continuing to use the Service, you agree to such changes. If you do not agree to the changes in this Policy, you should immediately stop using the Service or any other aspect of our business.
The new Policy enters into force from the moment of its publication on the Service, unless otherwise provided by the new version of the Policy.
For more detailed information related to the protection of personal data, if you have any questions or doubts about our processing of your personal data or for the purpose of submitting a request, you can contact us by sending an e-mail with detailed information to the e-mail address: b.world.help@gmail.com.
